Privacy Notice

Information we collect

We collect information to provide better services to all of our users.

We collect information in the following ways:

How we use information we collect

We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect The QUBE Enterprise UK and our users. We also use this information to offer you tailored content  like giving you more relevant search results. Public aspects of your learning profile such as name and photo are shared with other users within the social aspects of our platforms.

When you contact us, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We use information collected from cookies and other technologies, to improve your user experience and the overall quality of our services. For example, by saving your language preferences, we'll be able to have our services appear in the language you prefer.

Our automated systems analyse your content (including emails that you send to us) to provide you personally relevant product features, such as customized search results, tailored advertising, and spam and malware detection. The QUBE Enterprise UK processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.

Transparency and choice

People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example, you can:

• Review and update your profile
• Review and control certain types of information tied to your Account

You may also set your browser to block all cookies, including cookies associated with our services. However, it's important to remember that many of our services may not function properly if your cookies are disabled. For example, we may not remember your language preferences.

Information you share

Our services let you share information with others.

Accessing and updating your personal information

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it  unless we have to keep that information for legitimate purposes.

When updating your personal information, we may ask you to verify your identity before we can act on your request. We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others.

We provide access to your information and correction of erroneous data to support your rights, as embodied in legislation. We aim to maintain our services in a manner that protects information from accidental or malicious destruction.

Information we share

We do not share personal information with companies, organizations and individuals outside of The QUBE Enterprise UK unless one of the following circumstances applies:

We may share non-personally identifiable information publicly and with our partners  like publishers or connected sites. For example, we may share information publicly to show trends about the general use of our services.

We also would like to state that any "Postings" created by you on the The QUBE Enterprise Platform ("Postings" include all the content submitted, posted, published or shared in the platform, including but not limited to all posts, notes, questions, comments, videos and file uploads), will conform to all applicable local, state, national and international laws, rules and regulations, including copyright laws, and will also be the property of the community platform. Once you post, you agree in effect to share with "iON Digital Learning Hub" the right to show it elsewhere (like in a Google Search). It's important for any service that deals with user data to have such terms, since "iON Digital Learning Hub" needs a license to be able to show the content that users own, on the site and elsewhere. However, you do keep owning the content, and have the rights to publish it elsewhere (On your personal blog or website, modify it, send it to other people, etc.)

If The QUBE Enterprise UK is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy Notice.

Information security

We work hard to protect The QUBE Enterprise UK and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

• We encrypt all of our services using Secure Sockets Layer (SSL)
• We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems
• We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing
• We restrict access to personal information to The QUBE Enterprise UK employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations

Children and the Learning Platform

If you are a minor, you may use the Learning platform only with the consent of a parent or guardian.

When this Privacy Notice applies

Our Privacy Notice applies to all of the services offered by The QUBE Enterprise UK and its affiliates but excludes services that have separate privacy policies that do not incorporate this Privacy Notice.

Our Privacy Notice does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results or other sites linked from our services. Our Privacy Notice does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

Compliance and cooperation with regulatory authorities

We regularly review our compliance with our Privacy Notice. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Changes

Our Privacy Notice may change from time to time. We will post any Privacy Notice changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy Notice changes). We will also keep prior versions of this Privacy Notice in an archive for your review.

Retention Policy

Our data retention policy is governed in compliance to local laws concerning GDPR.

Transferring your personal data out of the UK

Your personal data will be shared with our head office located in India for the purpose of providing the services to you. Although the UK government has not yet granted adequacy status to India, we are satisfied such sharing complies with UK data protection law, appropriate safeguards are in place, and enforceable rights and effective legal remedies are available for data subjects.

If you would like further information about data transferred outside the UK, please contact us (details below).

Lawful use of your personal data

Under UK data protection law, we can only use your personal data if we have a proper reason, eg:

• where you have given consent
• to comply with our legal and regulatory obligations
• for the performance of a contract with you or to take steps at your request before entering into a contract or
• for our legitimate interests or those of a third party (ie when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests)

Your rights

You have the following rights, which you can exercise free of charge:

• Access: The right to be provided with a copy of your personal data
• Rectification: The right to require us to correct any mistakes in your personal data
• Erasure (also known as the right to be forgotten): The right to require us to delete your personal data (in certain situations)
• Restriction of processing: The right to require us to restrict processing of your personal data in certain circumstances, eg if you contest the accuracy of the data
• Data portability: The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third partyin certain situations
• The right to object:
  • at any time to your personal data being processed for direct marketing (including profiling);
  • in certain other situations to our continued processing of your personal data, eg processing carried out for the purpose of our legitimate interests.
• Not to be subject to automated individual decision making: The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you

For further information on each of those rights, including the circumstances in which they apply, please contact us (details below) or see the relevant guidance on the Information Commissioner's website: www.ico.org.uk

If you would like to exercise any of those rights, please email, call or write to us (details below), providing enough information to identify yourself and any additional identity information we may reasonably request from you, and letting us know what right you want to exercise and the information to which your request relates.

How to complain

Please contact us if you have any query or concern about our use of your information (details below). We hope we will be able to resolve any issues you may have.

You also have the right to lodge a complaint with the Information Commissioner who may be contacted at https://ico.org.uk/make-a-complaint or telephone: 0303 123 1113.

Contact Details

You can contact us [and/or our Data Protection Officer] by post, email or telephone if you have any questions about this privacy policy or the information we hold about you, to exercise a right under data protection law or to make a complaint.